to the Office of Drs. John & Bob Gillespie!
We would like to welcome you to our office and thank you for giving us the
opportunity to be of service to you. We will be working not only to carry out
your orthodontic treatment, but also to ensure a mutually rewarding and pleasant
relationship. Your health, comfort, and smile are our primary concerns.
We realize that for most people, orthodontic
treatment represents a new experience, so please
feel free to ask questions at any time; we will
be more than happy to answer them. Once again,
thank you for giving us the opportunity to be of
service to you. Like you, we are also looking
forward to seeing the final results.
"What's not to like? Great people, great results, great care, timely and efficient service...
great Bethesda orthodontic practice!"
We are unique not for what we have become, but
for what we have remained, a family practice
dedicated to providing you with the highest
standard of orthodontic care. Everyone in our
office is polite, warm and friendly, the office
is always immaculate and every patient is seen
on time, every time.
We do not require you to sign-in when
you arrive for your appointment. We know our
patients by name, including our new patients...
they're the ones we have not yet met.
We do not believe in the telephone hold
button and we will not subject you to a recorded
self-promotion before you speak to one of our
knowledgeable, friendly staff members.
We do not double-book or over-book
appointments. In fact, we schedule extra time at
every appointment for the inevitable, or to
visit for a few minutes.
If you have questions or concerns, you
are always welcome to call during business hours
and speak directly with one of our doctors. They
will often take your call immediately, or you
can count on a return call within a few
minutes... not hours, or days, or never.
After-hour emergency calls will be
returned as early as 7:00 AM the next business
day. We find most patients appreciate this early
opportunity to plan their day before leaving for
work or school. On weekends, we will call you
back at a more reasonable hour the next morning.
We will not place your child (age 7 to
9) in an expander, or retainer, or some other
early treatment appliance when you happen to
visit for an initial examination. Rather, we
will treat your child as if he/she were our
child, and make treatment recommendations when
the time is right (i.e., when the patient is
sufficiently mature, the dentition is
sufficiently developed, and the need for
treatment is evident). Not all young children
require early intervention or an expander at age
7 to 9, just as not all children require allergy
or asthma treatment.
Whether it is Bethesda orthodontics, Chevy Chase orthodontics,
Potomac orthodontics, Rockville orthodontics, or any of the
other areas so convenient to our Bethesda location, we are
dedicated solely to providing you and your family with excellent
treatment and a beautiful result.
In short, we will treat you with respect
and professionalism, and we are here for
you...not vice versa.
Welcome, again, to our Bethesda orthodontic office!
Dr. John Gillespie
Dr. Bob Q. Gillespie